Policies
Effective Date: November 14, 2026
Last Updated: November 14, 2026
Welcome to Zeroly.
These Terms of Service ("Terms") govern your use of our website, https://zeroly.us, including browsing products, placing orders, and accessing customer support services.
By using our website, you agree to comply with these Terms to the extent permitted by applicable law.
01About Zeroly
Zeroly is a US-based multi-category online retail store.
Our product selection may include
- Gaming consoles and electronics
- Graphics cards and I/O cards
- Home appliances
- Beauty and hair styling tools
- Portable power stations
- Solar equipment
- Drones
- Motorized scooters
- Patio heaters
- Christmas trees
- Other household and lifestyle products
Product availability and selection may change.
02Business Information
Store
Zeroly
Website
Phone
Address
27708 Monroe
Sun City, CA 92585
United States
03Eligibility
Customers must have the legal capacity to enter into a purchase agreement.
If you are under the age of majority in your jurisdiction, you should obtain appropriate parental or guardian permission.
04Acceptable Website Use
You agree not to
- Use our website for fraudulent activities
- Attempt unauthorized access
- Introduce malware
- Interfere with website operations
- Submit false payment information
- Misrepresent your identity
- Violate applicable laws
- Abuse website functionality
05Product Information
We aim to provide accurate product descriptions, specifications, images, and prices.
However, occasional errors may occur.
Customers should review individual product listings carefully.
Product images may be illustrative, and included accessories may vary by model.
06Product Availability
All products are subject to availability.
Adding an item to a cart does not guarantee availability or reservation.
If an ordered product becomes unavailable, we will communicate the available options and comply with applicable refund obligations.
07Pricing
Unless otherwise stated, prices are displayed in United States Dollars (USD).
Prices may change without advance notice.
Applicable taxes are disclosed during checkout.
We reserve the right to correct genuine pricing errors, subject to applicable law.
08Order Placement
Submitting an order constitutes a request to purchase the selected products.
An automated order acknowledgment does not necessarily mean an order has been accepted for fulfillment.
Orders may be subject to availability and payment verification.
09Payment Methods
Available payment methods are displayed during checkout.
Payment processing may be handled by third-party providers.
Customers must use payment methods they are authorized to use.
10Payment Verification
We may perform reasonable checks to help prevent fraud and unauthorized transactions.
Orders may be delayed or canceled where verification cannot be completed.
Any refund obligations will be handled according to applicable law.
11Shipping Coverage
Zeroly offers free shipping on all products throughout the United States.
The standard shipping fee is
$0.00
12Handling and Delivery Times
Our standard shipping estimates are
- Handling Time: 1-3 business days
- Transit Time: 5-8 business days
- Total Estimated Delivery: 6-11 business days
Delivery estimates are not guaranteed dates.
Applicable consumer protections concerning delayed shipments remain in effect.
13Shipping Addresses
Customers must provide accurate shipping information.
If an address requires correction, contact us promptly.
Changes may not be possible after dispatch.
14Order Cancellations
Customers may request cancellation by contacting support.
Cancellation availability depends on fulfillment status.
If an order has already shipped, the applicable return procedure may be available.
15Returns and Refunds
Our standard return policy includes
- 30-day return window
- Eligible defective and non-defective returns
- New-condition requirement for standard non-defective returns
- Free return shipping
- Return labels included in the package
- No restocking fees
- Exchanges accepted
- Refund processing period of 10 days
Please review the full Returns & Refunds Policy for eligibility requirements.
16Product Exchanges
Eligible exchanges are accepted.
Exchange availability depends on the applicable product and return conditions.
Customers should contact support before returning merchandise.
17Product Warranties
Warranty coverage varies by manufacturer and product.
Customers should review applicable warranty documentation.
Zeroly does not advertise a universal warranty period for all products.
18Product Compatibility
Customers should verify compatibility before purchasing technical products.
This is particularly important for graphics cards, I/O cards, computer components, electrical equipment, and specialized accessories.
19Product Safety
Customers should follow manufacturer instructions and applicable safety requirements.
Products such as drones, scooters, solar equipment, batteries, and electrical appliances may be subject to additional regulations.
Customers are responsible for lawful and safe operation.
20Customer Accounts
Where customer accounts are available, users are responsible for protecting their login credentials.
Please notify us if you suspect unauthorized account access.
21Promotional Offers
Promotions may be subject to specific conditions, including eligibility, expiration dates, and product restrictions.
Terms applicable to individual offers will be disclosed where relevant.
22Buy Now, Pay Later
Installment payment options may be available through third-party providers when enabled during checkout.
Eligibility and financing terms are determined by the provider.
23Intellectual Property
Original website content, branding, text, graphics, and other protected materials may be owned by Zeroly or relevant rights holders.
Unauthorized reproduction or commercial exploitation may violate applicable intellectual property laws.
24Third-Party Trademarks
Manufacturer names, product logos, and trademarks remain the property of their respective owners.
Displaying third-party trademarks does not independently establish endorsement or affiliation.
25Customer Reviews
If reviews are enabled, customers must submit lawful and appropriate content.
We may moderate fraudulent, unlawful, or abusive submissions.
Nothing in these Terms prohibits lawful consumer reviews in violation of applicable consumer protection law.
26Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, or other functions.
Independent third parties may have separate terms and privacy policies.
27Website Availability
We aim to maintain website functionality, but uninterrupted access cannot be guaranteed.
Technical problems, maintenance, and external service interruptions may affect availability.
28Limitation of Liability
To the extent permitted by applicable law, liability may be limited for certain losses arising from circumstances outside our reasonable control.
Nothing in these Terms excludes mandatory consumer rights or liability that cannot legally be limited.
29Consumer Rights
Nothing in these Terms removes rights or remedies that cannot be waived under applicable law.
Mandatory consumer protection requirements take precedence over conflicting provisions.
30Governing Law
These Terms are generally governed by applicable laws of the United States and the State of California, subject to mandatory protections and jurisdictional requirements.
31Dispute Resolution
Customers are encouraged to contact support to seek a practical resolution.
Nothing in these Terms prevents customers from exercising lawful rights through courts, payment providers, regulatory authorities, or other available channels.
These Terms do not impose mandatory arbitration.
32Privacy
Personal information is handled according to our Privacy Policy and applicable law.
33Electronic Communications
Customers may receive electronic communications related to orders, payments, shipping, security, and support.
Marketing communications are subject to applicable requirements.
34Changes to These Terms
We may update these Terms to reflect changes in business operations, services, or legal requirements.
Changes will not retroactively remove rights associated with completed purchases where prohibited by law.
35Severability
If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
36Contact Information
Zeroly
27708 Monroe
Sun City, CA 92585
United States
Website
Phone
© 2026 Zeroly. All rights reserved.

