Customer care
Flexible Payment Options for Eligible Purchases
At Zeroly, we understand that customers may prefer flexibility when purchasing electronics, appliances, and other products.
Buy Now, Pay Later (BNPL) services may allow eligible customers to divide the cost of a purchase into scheduled payments.
Installment payment options are available only when a supported provider is enabled and displayed during checkout.
1. What Is Buy Now, Pay Later?
Buy Now, Pay Later is a payment arrangement provided by a third-party financing or installment service.
Depending on the provider, customers may be able to divide an eligible purchase into smaller payments over a specified period.
The provider determines eligibility, repayment schedules, fees, and applicable financing terms.
02Availability at Zeroly
BNPL services are not guaranteed for every customer or transaction.
If an installment payment option is available, it will appear among the supported checkout methods.
If no BNPL option appears, installment financing is not currently available for that purchase.
03How It Works
Step 1
Shop at Zeroly
Browse our products and add eligible items to your cart.
Step 2
Proceed to Checkout
Review your order, delivery information, and total purchase amount.
Step 3
Select an Available Installment Provider
If BNPL is enabled, select the available provider.
Step 4
Complete Eligibility Verification
The provider may request information to evaluate your application.
Step 5
Review the Payment Terms
Before accepting, review
- Total amount payable
- Initial payment
- Installment amounts
- Payment dates
- Interest, if applicable
- Late fees, if applicable
- Other financing conditions
Step 6
Confirm Your Purchase
If approved, follow the provider's instructions to complete your purchase.
04Example Payment Breakdown
The following is an illustration only.
Example
Amount
Purchase total
$400
First payment
$100
Second payment
$100
Third payment
$100
Fourth payment
$100
This example assumes four equal payments without interest or fees.
Actual terms may differ.
05Eligible Products
Depending on the provider, installment financing may be available for eligible purchases involving:
- Gaming consoles
- Graphics cards
- Computers and electronics
- Home appliances
- Beauty products
- Portable power stations
- Outdoor equipment
- Other qualifying products
Product eligibility depends on the provider's rules and the transaction.
06Eligibility Requirements
Financing providers may consider
- Age
- Residency
- Identity
- Payment history
- Credit eligibility
- Purchase amount
- Other applicable requirements
Approval is determined by the provider, not guaranteed by Zeroly.
07Interest and Fees
Some installment plans may be interest-free, while others may include interest or additional charges.
Customers should review the provider's disclosures before accepting an agreement.
Zeroly does not guarantee interest-free financing.
08Credit Checks
Certain providers may perform credit checks or other eligibility assessments.
The type of assessment depends on the provider and financing product.
09Missed Payments
Missed payments may result in fees or other consequences under the provider's agreement.
Customers should follow the payment schedule they accept.
10Returns and Refunds
Products purchased using installment financing remain subject to Zeroly's applicable return policy.
Our standard policy includes
- 30-day return window
- Eligible defective and non-defective returns
- Free return shipping
- Exchanges accepted
- No restocking fees
Approved refunds may require the financing provider to adjust the customer's payment arrangement.
11Order Cancellations
If an order paid through BNPL is canceled, the applicable payment adjustment or refund will generally be handled through the financing provider.
Processing may depend on the provider's procedures.
12Financing Provider Responsibilities
The financing provider is responsible for administering the financing agreement.
This may include
- Approval decisions
- Payment schedules
- Account balances
- Interest
- Fees
- Repayment collection
Customers should contact the provider for questions about their financing agreement.
13Payment Security
Only complete financing applications through legitimate checkout or provider interfaces.
Do not provide complete card details or passwords through ordinary email or customer support messages.
14Frequently Asked Questions
Does Zeroly offer installment payments?
Installment options are available only when an active provider is displayed during checkout.
Can I pay in four installments?
A four-payment arrangement may be available through certain providers, but availability is not guaranteed.
Is financing interest-free?
That depends on the provider and the plan offered.
Can I return a product purchased using installments?
Yes, subject to Zeroly's applicable return policy.
Who manages my payment schedule?
The financing provider manages installment payments.
15Contact Information
For order-related assistance
Zeroly
Website
Phone
Address
27708 Monroe
Sun City, CA 92585
United States
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