Policies
Effective Date: November 14, 2026
Last Updated: November 14, 2026
At Zeroly, we believe online shopping should be accessible to people with different abilities and needs.
We aim to provide an inclusive and usable shopping experience for visitors who use assistive technologies, keyboard navigation, or accessibility settings.
01Our Accessibility Commitment
We aim to improve accessibility throughout our website.
Our objectives include making it easier for customers to:
- Browse products
- Read product information
- Navigate menus
- Use search functionality
- Manage shopping carts
- Complete checkout
- Access customer support
- Review store policies
02Accessibility Standards
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference goal for website accessibility improvements.
This statement does not represent a verified certification that every page currently conforms to WCAG 2.2 AA.
Formal conformance claims require appropriate accessibility testing.
04Keyboard Accessibility
We aim to support keyboard navigation for essential website functions.
This includes access to menus, forms, shopping carts, and checkout controls.
05Screen Reader Compatibility
We aim to support commonly used screen readers and assistive technologies.
Accessibility considerations include meaningful headings, labels, and descriptions.
Actual compatibility may vary by device, browser, and assistive technology.
06Readable Content
We aim to present website information using:
- Readable typography
- Clear headings
- Appropriate text spacing
- Understandable language
- Logical content organization
- Suitable contrast
07Images and Alternative Text
We aim to provide meaningful alternative text for informative images.
Decorative images may be marked appropriately to reduce unnecessary interruptions for assistive technology users.
08Color and Contrast
We aim to use appropriate contrast between text and backgrounds.
Important information should not depend exclusively on color.
09Forms and Checkout
We recognize the importance of accessible checkout functionality.
Our objectives include
- Clearly labeled fields
- Understandable instructions
- Accessible error messages
- Logical keyboard navigation
- Clear payment information
- Appropriate focus management
10Mobile Accessibility
We aim to provide a usable experience across mobile phones and tablets.
Accessibility considerations include responsive layouts, readable text, and appropriate touch targets.
11Product Information
We aim to make product descriptions and specifications understandable.
This includes structured content and readable product information where practical.
12Third-Party Integrations
Our website may use third-party services for payments, customer support, and other functionality.
Some third-party components may have accessibility limitations outside our direct control.
We aim to review issues affecting essential customer functions.
13Known Limitations
Accessibility issues may occasionally arise due to technical changes, newly published content, or third-party integrations.
We welcome reports identifying specific barriers.
We do not claim that every potential accessibility issue has been identified or resolved.
14Accessibility Testing
Accessibility evaluation may involve
- Keyboard testing
- Automated accessibility tools
- Screen reader checks
- Color contrast testing
- Form validation reviews
- Manual usability testing
Any claim of completed testing should be supported by actual assessment records.
15Requesting Assistance
If you experience difficulty using our website, please contact us.
Phone
We will review the issue and seek an appropriate way to assist.
16Reporting Accessibility Problems
When reporting an accessibility issue, please include:
- The page URL
- Description of the problem
- Device or browser used, if known
- Assistive technology involved, if you wish to share
- The task you were trying to complete
17Alternative Assistance
Where a website accessibility issue prevents a customer from completing an essential task, our support team can review available alternatives.
Available options depend on the request and our operational capabilities.
18Continuous Improvement
We aim to improve accessibility through ongoing review of website functionality and customer feedback.
19Policy Updates
We may update this statement to reflect website changes, accessibility improvements, or revised standards.
20Contact Information
Zeroly
27708 Monroe
Sun City, CA 92585
United States
Website
Phone
© 2026 Zeroly. All rights reserved.

