Effective Date: November 14, 2026

Depending on your interactions with our website, we may collect the following information.

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Customer account details, where applicable

• Products purchased
• Order numbers
• Purchase dates
• Order totals
• Payment status
• Delivery information
• Return and refund records

Payments may be handled by third-party payment service providers.

We may receive limited transaction details, such as payment confirmation, transaction identifiers, and payment method information.

Complete payment card information should be handled by the applicable payment processor rather than submitted through ordinary email or customer support messages.

When you use our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral information
• Approximate geographic location
• Cookie identifiers
• Website interaction information

We may retain information you provide when contacting our support team, including emails, messages, order inquiries, and attachments.

• Directly from customers during checkout
• Through customer account registration, where available
• When customers contact support
• Through returns and refund requests
• Automatically through website technologies
• From payment processors
• From shipping and fulfillment providers
• From other service providers where permitted by law

We may use personal information to:

• Process and fulfill orders
• Verify transactions
• Arrange shipping and delivery
• Provide order tracking information
• Process returns, exchanges, and refunds
• Respond to customer inquiries
• Maintain website functionality
• Detect and prevent fraud
• Improve website performance
• Meet legal and accounting obligations
• Send marketing communications where permitted

We use relevant customer information to process purchases and arrange delivery.

This may involve sharing necessary details with payment processors, shipping carriers, and fulfillment providers.

Payment transactions may be processed through third-party providers.

These providers may collect and process payment information under their own privacy policies.

Customers should review the payment information presented during checkout.

To fulfill orders, we may share necessary delivery information with shipping carriers and fulfillment partners.

This may include the recipient's name, address, telephone number, and shipment details.

We use customer communications to respond to questions and resolve issues involving:

• Products
• Orders
• Shipping
• Returns
• Exchanges
• Refunds
• Warranty support

Our website may use cookies and related technologies for:

• Shopping cart functionality
• Checkout sessions
• Website security
• Customer preferences
• Analytics, where enabled
• Advertising measurement, where enabled

For more information, review our Cookie Policy.

We may share information with service providers where necessary for legitimate business operations.

• Payment processors
• Shipping carriers
• Fulfillment providers
• Website hosting providers
• Customer support services
• Analytics providers
• Advertising providers, where enabled
• Professional advisers
• Government authorities when legally required

We do not authorize service providers to use information outside the purposes permitted by their applicable agreements and law.

Certain advertising and analytics technologies may constitute a sale, sharing, or targeted advertising under applicable US state privacy laws.

Whether these activities occur depends on the actual technologies used by Zeroly.

Where applicable law requires an opt-out mechanism, eligible customers must be provided with an appropriate way to exercise that right.

We retain personal information for periods reasonably necessary to support:

• Order fulfillment
• Customer support
• Returns and refunds
• Accounting
• Tax obligations
• Fraud prevention
• Security
• Legal compliance

Retention periods may vary according to the information involved and applicable requirements.

We aim to implement reasonable administrative, technical, and organizational measures to protect personal information.

These may include secure communications, access controls, and appropriate service-provider arrangements.

However, no online system can be guaranteed completely secure.

Depending on applicable law, customers may have rights to:

• Request access to personal information
• Correct inaccurate information
• Request deletion
• Obtain a portable copy of certain information
• Opt out of certain sales or sharing
• Opt out of targeted advertising
• Withdraw consent where applicable
• Appeal certain privacy request decisions

These rights may be subject to legal exceptions and verification requirements.

California residents may have additional rights under the California Consumer Privacy Act, as amended, where that law applies to Zeroly.

Eligible rights may include access, correction, deletion, portability, and certain opt-outs.

Customers can submit privacy inquiries using the contact information below.

Residents of other US states may have privacy rights under laws applicable to their location.

The availability and scope of those rights depend on the relevant law and whether it applies to Zeroly.

Global Privacy Control (GPC) is a browser-based privacy preference signal.

Where legally required, qualifying GPC signals must be recognized and processed appropriately.

Where promotional emails are sent, recipients may unsubscribe using the available unsubscribe mechanism.

Customers may also contact us regarding marketing preferences.

Necessary order-related communications may continue.

Our website is intended for general consumer shopping and is not directed toward children under 13.

We do not intend to knowingly collect children's personal information in violation of applicable law.

If you believe a child has improperly provided personal information, contact us.

Our website may contain links to independent third-party websites.

We are not responsible for the privacy practices of websites we do not operate.

Certain technology providers may process information outside the United States.

Where applicable, appropriate safeguards should be used for international processing and transfers.

To submit a privacy-related request, contact:

Please describe your request and provide sufficient information to identify the relevant records.

We may request reasonable identity verification.

Do not send passwords or complete payment card details.

Where permitted by applicable law, an authorized agent may submit certain privacy requests on behalf of a consumer.

We may require appropriate authorization and verification.

We may update this Privacy Policy to reflect changes in technology, business practices, or legal requirements.

Updated versions will display a revised date.

Zeroly

27708 Monroe

Sun City, CA 92585

© 2026 Zeroly. All rights reserved.