Effective Date: November 14, 2026

Zeroly offers free shipping on all products throughout the United States.

Our standard shipping service is intended for eligible US delivery addresses.

International shipping is not currently advertised under this policy.

We offer free shipping on all products, regardless of product category or order value.

There is no minimum purchase requirement to qualify for free shipping.

• Gaming consoles and computer components
• Graphics cards and I/O cards
• Home appliances
• Refrigerators and freezers
• Washing machines and clothes dryers
• Beauty and hair styling tools
• Portable power stations
• Solar equipment
• Drones and outdoor electronics
• Christmas trees and patio heaters

Applicable sales taxes, if any, are calculated separately during checkout.

1-3 business days

Handling includes the activities required to prepare an order for shipment, such as order verification, inventory confirmation, and packaging.

Business days generally exclude weekends and recognized holidays.

Handling time begins after an order has been successfully placed and payment requirements have been satisfied.

Our standard estimated shipping transit time is:

5-8 business days

Transit time refers to the estimated period between shipment dispatch and delivery.

Actual delivery may vary depending on the carrier, destination, weather conditions, and other circumstances.

Order handling

1-3 business days

Shipping transit

5-8 business days

Total estimated delivery

6-11 business days

Shipping cost

FREE

These estimates are not guaranteed delivery dates.

Customers will be informed when an order cannot be fulfilled within the applicable promised or legally required timeframe.

Zeroly sells products across multiple categories, including refrigerators, washing machines, dryers, ranges, and other large appliances.

Our free shipping policy applies to these products.

Large or heavy products may require specialized delivery arrangements.

Customers should review any product-specific delivery instructions provided during checkout or in shipment communications.

Installation, connection, removal of old appliances, and other additional services are not included unless expressly stated.

Certain electronics and specialized products may require additional packaging or carrier handling.

• Portable battery power stations
• Solar energy equipment
• Drones
• Large displays
• Motorized scooters
• Products containing lithium batteries

Shipping arrangements must comply with applicable carrier and transportation requirements.

After successfully placing an order, customers should receive an order confirmation at the email address provided during checkout.

• Order number
• Purchased items
• Order total
• Shipping address
• Payment information
• Order status

Please review the information and contact support promptly if anything is incorrect.

When tracking information becomes available, it may be provided through shipment confirmation communications.

Customers can use the carrier's tracking information to review available delivery updates.

If you need assistance locating your shipment, contact us with your order number.

Customers are responsible for entering accurate and complete delivery information.

• Recipient name
• Street address
• Apartment or unit number
• City
• State
• ZIP code
• Contact details

If an address needs correction, contact us immediately.

Changes may not be possible after shipment.

Although we aim to meet our published delivery estimates, delays may occur due to:

• Severe weather
• Carrier disruptions
• Holidays
• Transportation restrictions
• Address verification
• Product-specific shipping requirements
• Other unexpected circumstances

If an order is delayed, we will review the available information and provide assistance.

Applicable consumer rights concerning delayed shipments remain in effect.

Orders containing multiple products may be shipped in separate packages.

Different items may have different tracking numbers or delivery dates.

If you receive only part of your order, check whether additional shipments are pending before reporting missing items.

If your package has not arrived and tracking information indicates a possible delivery problem, contact us.

• Order number
• Customer name
• Shipping address
• Available tracking information

We will review the shipment and determine the appropriate next steps.

If your order arrives damaged, please contact us as soon as reasonably possible.

Include photographs of the product and packaging where available.

We will review the issue under our Returns & Refunds Policy and applicable consumer protection requirements.

If you receive an incorrect item or discover missing products, contact customer support with your order number and details of the issue.

We will review the order and available fulfillment information.

Some products may be subject to carrier or legal shipping restrictions.

If a product cannot lawfully be shipped to a particular destination, we will communicate the available options.

Any resulting cancellation or refund will be handled according to applicable law.

This policy describes delivery-based online orders.

Customer pickup is not advertised as a standard fulfillment option.

Please do not visit the business correspondence address to collect an order unless a pickup arrangement has been expressly confirmed.

Zeroly

27708 Monroe

Sun City, CA 92585

Please include your order number when contacting us about an existing shipment.

© 2026 Zeroly. All rights reserved.